Fundamentals of BPM: An Introduction to Value-Driven Process Thinking

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The price list is included in the course description


  • Unde: Bucharest, Romania
  • Când: 22 ianuarie 2018, ora 08:00
  • Info: 4 day course - January 22-25
Cursul Agora


Fundamentals of Business Process Management: An Introduction to Value-Driven Process Thinking


Business Process Management (BPM) is a well-established discipline with a rich body of methods and tools for channeling digital innovation and improving business performance from different perspectives.

How the course is structured?

This course is organised by modules, so you may register for individual courses without enrolling in the entire program. However, we recommend to enrolling all of them because if you attend the four days you will obtain the official BPM certificate from the University of Tartu and you will complete all the necessary training to access the official CBPA Professional Certificate from the International BPM Professionals. We also offer you to take the exam for this certification. You can find out more about the exam at the end of this presentation.

What I will learn in this course?

In this program, you will get an introduction to a selected subset of this body of methods and tools. The courses will cover the entire lifecycle of business processes: from identification to redesign, automation, and monitoring.

During the courses, you will learn:

✓    how to identify processes and organise them into an architecture;
✓    how to define performance measures and prioritise process improvement initiatives;
✓    how to capture business processes in the BPMN notation;
✓    and how to analyse and re-design a process with respect to a set of performance objectives.
✓    Finally you will get an overview of BPM tools for process automation and monitoring, including emerging process mining tools.

The courses will alternate theory with practice. Every day, we will close with a hands-on workshop where you will apply the concepts you learned on a concrete example, preferably one coming from your own practice.

What diploma and certification I will obtain for attending?

✓    Diploma BPM Certified Consultant. If you attend the 4 modules and pass the evaluation*, you will receive a diploma issued by BPM Eastern Europe Forum & Romanian Association for BPM Professionals. But, if you don´t attend all modules you will receive only a Diploma for every module you´ve attended. For example, if you only attend the module 4 you will get a diploma entitled “Business Process Implementation” and so with every modules that you attend.
✓    Diploma Fundamentals of Business Process Management (University of Tartu). If you attend the 4 modules you will receive a Diploma issued by the University of Tartu (It can be recognise as credits for EHEA, the actual European University Education System)
✓    CBPM Certification (IABPMP). If you attend the 4 modules and the preparation session and pass the exam with at least 70% points you will receive the CBPM Certificate  issued by the International Associations of BPM Professionals

*The evaluation of the program consists in the presentation of a project about some of the topics that have been presented along the course and that should be implemented in the working life of the student.

About the CBPM Professional Certificate offered by he International Association of BPM Professionals (IABPMP)

BPM Eastern Europe Forum under the collaboration agreement with the University of Tartu and with Professor Dr. D. Marlon Dumas, as well as with other prestigious international entities, we offer you the possibility of obtaining the BPM professional certificate only if the following conditions are met:

*     Having completed the participation in the 4 modules of the course
*     Having paid the exam fees (300 Euro)
*     Pass the exam with at least 70% correct answers (The exam takes place 45 days after the course in Bucharest)

We want to offer those who want to take the professional certification exam a session to prepare for this exam. This session will be carried out through the Internet live online. 3 hours session with Dr. Marlon Dumas. In that session the professor will discuss a set of 25 questions similar to those of the exam, and going through these questions we will review the main concepts that were studied in the face-to-face course. One week after this session will be held the exam. The price for this package is 300 Euro + TVA and includes:
- To attend the training session pre - exam
- The fee to take the exam and coffee
- CBPM diploma
*     Extra bonus:  One monthly subscription our "BPM expert services" free. This subscription in 200 Euro valued and you will have available 200 minutes support by a bpm consultant for all you need and when you want.

Module Descriptions and Agenda

Module 1. Monday, January 22nd 2018
Introduction to BPM and Process Architecture

9:00 – 10:30 Introduction to Business Process Management (BPM)
Why BPM? Benefits and value proposition of BPM
Overview of the BPM lifecycle

10:30 – 10:45 Break

10:45 – 12:15 Process Architecture
Classification of processes
Process identification
Process architecture

12:15 – 13:15 Lunch

13:15 – 14:45 BPM Road-mapping
The Value-Driven BPM Framework
Introducing BPM in a company: What to do first?
Structure of a BPM program: business and IT stakeholders

14:45 – 15:00 Break

15:00 – 16:30 (or up to 17:00 if needed): Hands-on Workshop
Designing an initial BPM roadmap and architecture for your company

Module 2. Tuesday, January 23rd 2018
Process modelling

9:00 – 10:30 Process modelling principles
Why modelling? Benefits and value proposition of process modelling
Types of models and purpose of modelling
Basic BPMN modelling and modelling conventions

10:30 – 10:45 Break

10:45 – 12:15 BPMN Intro
Writing simple BPMN models for communication

12:15 – 13:15 Lunch

13:15 – 14:45 More BPMN
Writing BPMN models for analysis

14:45 – 15:00 Break

15:00 – 16:30 (or up to 17:00 if needed): Hands-on Workshop
Modelling a core process in your company

Module 3. Wednesday, January 24th 2018
Process analysis and redesign

9:00 – 10:30 Qualitative Process Analysis
Waste analysis
Root-cause analysis
Issue identification and analysis

10:30 – 10:45 Break

10:45 – 12:15 Quantitative process analysis
Identifying and selecting performance measures
Process simulation

12:15 – 13:15 Lunch

13:15 – 14:45 Process redesign
Typical redesign patterns

14:45 – 15:00 Break

15:00 – 16:30 (or up to 17:00 if needed): Hands-on Workshop
Analyse and redesign a process in your company

Module 4. Thursday, January 25th 2018
Business process implementation

9:00 – 10:30 Executable process modelling
Enriching BPMN models with data
Enriching BPMN models with resources and bindings

10:30 – 10:45 Break

10:45 – 12:15 Business Process Management Systems
Architecture of a BPMS
Guided tutorial of a BPMS (choice of several commercial BPMS)

12:15 – 13:15 Lunch

13:15 – 14:45 Business Process Monitoring
Process performance dashboards
Hands-on dashboard design exercise

14:45 – 15:00 Break

15:00 – 16:30 (or up to 17:00 if needed): Process Mining
The four basic process mining operations
Process maps and automated process discovery
Guided tutorial of a process mining tool (choice of several commercial tools)

Your Instructor

Marlon Dumas is Professor of Software Engineering at University of Tartu, Estonia.
Prior to this appointment he was faculty member at Queensland University of Technology and visiting researcher at SAP Research, Australia.
His research interests span across the fields of software engineering, information systems and business process management.
He is co-inventor of seven granted US/EU patents in the field of Business Process Management and co-author of the textbook “Fundamentals of Business Process Management”, which is used in 200+ universities worldwide.

〈    Professor at University of Tartu
〈    8 years experience in the BPM research group at Queensland University of Technology, Australia
〈    9 years experience teaching BPM in academia and industry
〈    Instructor of 12+ corporate BPM training courses in Australia and India
〈    Visiting Researcher at SAP (2004-2007)
〈    Co-author of the book “Fundamentals of Business Process Management”
〈    Second most-cited researcher in the field of BPM
〈    Organiser of the BPM’2012 conference (bpm2012.ut.ee) with 250+ participants, 50+ speakers
〈    Regular speaker at BPM seminars and tutorials

Teaching areas
〈    Business process management
〈    BPMN modeling
〈    Systems modelling (UML)
〈    Service-Oriented Architectures

More information  http://math.ut.ee/~dumas/

Regular Price List

✓    Attend one module, 1 day course 600 Euro
✓    Attend two modules, 2 days course 1000 Euro
✓    Attend three modules, 3 days course 1350 Euro
✓    Attend four modules, 4 days course 1600 Euro

CBPM Exam*  300 Euro
Includes an exam preparation session + exam fee + the official certificate Diploma issued by the International Association for BPM Professionals + 1 month BPM Expert Services 200 (free of charges)**

Early booking & discounts:

* Until December 15th: 30% discount per module (VAT included):

✓    Attend one module, 1 day course 420 Euro
✓    Attend two modules, 2 days course 700 Euro
✓    Attend three modules, 3 days course 945 Euro
✓    Attend four modules, 4 days course 1120 Euro

* From December 16th until January 15th: 15% discount per module

✓    Attend one module, 1 day course 510 Euro
✓    Attend two modules, 2 days course 850 Euro
✓    Attend three modules, 3 days course 1147,5 Euro
✓    Attend four modules, 4 days course 1360 Euro

* From January 16th: No discounts will be applied (please see the regular price list)

Extra Discount For Groups: we offer a 10% off for groups larger than 5 attendees

*No discount for early booking will be applied to the certification exam. Only the Extra Discount For Groups will be applied if case.
**Bonus extra: You will also receive the Subscription "BPM Expert Services 200" for one month totally free. These services consist of 200 minutes of supporting, coaching, consulting or advising services on the day-to-day difficulties of the client's projects. It is an exclusive 1-to-1 personal service and is delivered online by videoconference (This service is valued at EUR 200 per month)

The Organisation and collaborators

University of Tartu

The Institute of Computer Science is one of the fastest growing and most international institutes at the University of Tartu. Due to international Master's and PhD programmes, a vast portion of our student body have come from abroad. Also a considerable amount of our research and teaching staff are top specialist with an international background - currently we can count employees of over 20 different nationalities.

One of the most internationally renowned computer scientists at our institute is Professor of Software Engineering Marlon Dumas, who is among the top 1% of most cited researchers in the world. Also in spring 2016 computer science and information systems at University of Tartu were recognised for the first time in the QS World University Rankings - the only one from the Baltics in IT.

International ABPMP

ABPMP® is the non-profit professional association dedicated to the field of Business Process Management. Through a global network, ABPMP connects over 15,000+ individuals representing more than 750 corporations and 56 chapters worldwide. As the voice of the Business Process Management community, ABPMP supports the recognition of the BPM profession and discipline, and is dedicated to maintaining the global standard for BPM practices and certification.

BPM Eastern Europe Forum

The mission of this project founded in 2013 is to promote and disseminate the BPM culture and related methodologies and technological tools in Eastern Europe.

BPM EE Forum intends to cover all aspects of BPM, including theory, models, techniques, architectures, systems, and empirical studies and want to engage the most renowned representatives of the Business process and Business solutions, both global and local actors (vendors, consultants, integrators, institutions, Public Administration, etc.) in talks, tutorials, and scientific discussions.

Also three years ago this organisation has launch the BPM expert services and are becoming the most important and trusted reference about Consultancy, Assessment and Educational Services on the Business Process Management topics related, such as Process Analysis, Business Intelligence, Process Automation, Robotics Process Automation and the establishing of Centres of Excellence.

Agora Group

The leading media group specialised in information technology, communications and business. Agora Group is present in the publishing market of IT & C since 1992, publishing over time magazines like PC Report, Open – Information Technology, Byte Romania, Net Report, Gazeta de Informatica, PC Magazine Romania, eWeek Romania, Channel Partner Romania, IT Trends and Digital Trends.

Recognised as one of the most credible information providers IT & C, Agora Group always comes up with creative ideas to meet the public need for information.


Professor:  Dr. Marlon Dumas
Education Program Director: Cristóbal Toro
Secretary and Sales: AGORA GROUP

For invoicing and other information please contact us at conferinte@agora.ro